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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Scott Johnson (Sonic Boom)

Scott Johnson (Sonic Boom)

September 11, 2024

1  out of  5
rating by Scott Johnson (Sonic Boom)
"Such long Beautiful stories! I sensed some type of Voodoo. The application not syncing! There was a conflict with the application and the Agent."
We responded:
"Thank you for taking time to review us. Unfortunately I do not have have any record of us interacting with you if you go by the name on your bio. If this is a true negative experience you had with our agency, please feel free to reach out directly to us for assistance. We hope that you will find us very helpful in the future. "
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Wendy Gray

September 3, 2024

5  out of  5
rating by Wendy Gray
"Wonderful service! Prompt, efficient, professional, helpful!"
We responded:
"Thank you so much for trusting us to take care of you!"
Profile photo of Alice Viator

Alice Viator

August 29, 2024

5  out of  5
rating by Alice Viator
"Since my son began attending Louisiana Tech University, we have used Gregg Phillips State Farm for my son’s rental insurance policy. Everyone is knowledgeable, efficient, and pleasant. I would definitely recommend this agency for your college students who made need to reach out to an agent when they are away from home for the first time."
We responded:
"Thank you so much for trusting us to take care of your son! We love being able to take care of our community!"
Profile photo of Sarah Allen

Sarah Allen

August 15, 2024

5  out of  5
rating by Sarah Allen
"We have been customers for years now. Greg and his team treat us like family and they go above and beyond to help. Highly recommend them to anyone looking for insurance."
We responded:
"Thank you so much for your trust in us! "
Profile photo of Kevin Inman

Kevin Inman

August 14, 2024

5  out of  5
rating by Kevin Inman
"Gregg Phillips and his great team are so helpful and competent"
We responded:
"Thank you so much! We love being able to serve our community!"
Profile photo of Todd Burnaman

Todd Burnaman

April 26, 2024

5  out of  5
rating by Todd Burnaman
"I’ve always had great experiences anytime I talk with anyone in the office. Such sweet helpful folks!"
We responded:
"Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with us. Thanks again for choosing us!"
Profile photo of Frankie Hamilton

Frankie Hamilton

March 20, 2024

5  out of  5
rating by Frankie Hamilton
"They are excellent. I love going into the office and seeing everyone. Thank you!!"
We responded:
"Thank you so much! We enjoy getting to see all of our good neighbors who come by!"
Profile photo of Virginia Spivey

Virginia Spivey

February 28, 2024

5  out of  5
rating by Virginia Spivey
"Everything good 😊"
We responded:
"Thank you!!"
Profile photo of Mary Beth Walsh

Mary Beth Walsh

February 26, 2024

5  out of  5
rating by Mary Beth Walsh
"Stacy helped secure our homeowners & auto insurance… AND was able to save us money! She took the time to explain all the details and options; which ultimately created a plan that protects our family. Stacy always answers the phone with a smile and is dedicated to assisting each and every customer like family."
We responded:
"We're pleased to hear that you've had a positive experience overall with our insurance services. Your feedback is incredibly valuable to us as we strive to provide the best possible service to all our clients."
Profile photo of Sonya Alvis

Sonya Alvis

February 26, 2024

5  out of  5
rating by Sonya Alvis
"I’ve been with State Farm for 10+ years. Greg’s insurance agency namely Stacy is an excellent agent. I have ERS. I got in a bind and needed my car towed to my home. About 35 miles. They got on it and got us home. My insurance covered it 100%. That’s just one example of why I say they are excellent."
We responded:
"Thank you for taking the time to provide your feedback! We are especially thankful you had a good experience with our team! Thank you again for choosing us as your insurance provider. "
Profile photo of Heather Yates

Heather Yates

February 26, 2024

5  out of  5
rating by Heather Yates
"We love Gregg Phillips State Farm. They are always willing to be to help and make sure we are covered where we need to be!"
We responded:
"Thanks Heather! We're so glad to have you as our neighbor! "
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Taylor Brownfield

October 4, 2023

5  out of  5
rating by Taylor Brownfield
"Great company and even greater people."
We responded:
"Thank you!"
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Fine Line Supply Co.

October 4, 2023

5  out of  5
rating by Fine Line Supply Co.
"Personally, I’ve been a State Farm customer for about 25 years. Gregg came highly recommended when my wife and I relocated to Ruston 13 years ago. His office handles insurance for our home, vehicles, and business. We unfortunately had to call on them for a wreck and most recently an issue with the business. Gregg’s office made the claim process easy and took care of us. I’m happy to have them as my insurance agency."
We responded:
"Thanks Henry- for all you and your family do for our community and for allowing us to serve as your insurance agency. "
Profile photo of Brandy Hammons

Brandy Hammons

October 4, 2023

5  out of  5
rating by Brandy Hammons
"This is my insurance office and Agent. I cannot brag enough about the years of great service they all have given me over and over again. From getting policies to claims paid quickly the staff is top notch and Gregg goes above and beyond to be there when I need them/him. Brandy Hammons"
We responded:
"Thanks Brandy! We really appreciate you!!"
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Come Correct

May 20, 2023

5  out of  5
rating by Come Correct
"Local for sure 100%. The friendly staff that know you by your 1st nany and every single time I have made a phone call about any concern it was handled without me having to call a 100 number and deal with the hassle of talking to people who have no clue who I am. Mr. Phillips and staff Do a phenomenal job at letting all their clients and perspective clients know if you have any hurdle call us we will handle Everything. It is truly a turnkey Client based customer service focused business"
Profile photo of Virginia Spivey

Virginia Spivey

July 21, 2022

5  out of  5
rating by Virginia Spivey
"Friendly take care of business help if you need it do not mind answering questions very pleasant atmosphere I love Greg Phillips State Farm thank you"
We responded:
"Thank you Virginia! It is a pleasure getting to serve the Ruston community!"
Profile photo of Mary Njangekei

Mary Njangekei

July 13, 2022

5  out of  5
rating by Mary Njangekei
"Great people with great professional skills and values client’s time by responding on time."
We responded:
"Thank you Mary!"
Profile photo of Justin Shipley

Justin Shipley

June 15, 2022

5  out of  5
rating by Justin Shipley
"I have used Gregg for a long time and he has always been there to answer any questions as well has been over backwards to make sure I was well taken care of. Justin Shipley"
We responded:
"Thank you for your positive rating of our office! It makes us happy to know that we did our job the way you should expect of your insurance agency! Our team is always available to assist you with your auto, home and life insurance needs! Thanks again, Gregg"
Profile photo of Marion Williams

Marion Williams

June 11, 2022

5  out of  5
rating by Marion Williams
"Gregg’s team always exudes a friendly, helpful, and professional experience. I moved to Tennessee nine years ago. I kept my business with Gregg because they are truly family and care about their customers. He has the best team!!!"
We responded:
"Thank you for sharing your experience! We are thrilled to continue doing business with you in the future."
Profile photo of Lori Stowe

Lori Stowe

May 20, 2022

5  out of  5
rating by Lori Stowe
"Everyone in Greg Phillips office has always been very nice and accommodating. Been there for over 30 years. Plan on staying there"
We responded:
"Thank you Lori! We look forward to the future years to come!"
Profile photo of Roxanne Hardel

Roxanne Hardel

March 4, 2022

5  out of  5
rating by Roxanne Hardel
"Very friendly and knowledgeable staff. Very helpful when you have any questions. They promptly call you back with answers."
We responded:
"Thank you Accalia for your awesome feedback of our agency! It makes us happy to know that we did our job the way you should expect of your insurance agency! Our team is always available to assist you with your auto, home and life insurance needs! Thanks again, Gregg"
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Robin Hargrove

February 28, 2022

5  out of  5
rating by Robin Hargrove
"Very professional agents, always there to help with any questions I have..."
We responded:
"Thanks Robin for your awesome feedback of our agency! It makes us happy to know that we did our job the way you should expect of your insurance agency! Our team is always available to assist you with your auto, home and life insurance needs! Thanks again, Gregg"
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John Stephenson

February 27, 2022

5  out of  5
rating by John Stephenson
"By far, Greg is the absolute best insurance agent my family has ever dealt with."
We responded:
"Thanks John for your positive feedback of our agency, especially me, Ha! It makes us happy to know that we did our job the way you should expect of your insurance agency! Our team is always available to assist you with your auto, home and life insurance needs! Thanks again, Gregg"
Profile photo of Keith Gray

Keith Gray

February 15, 2022

5  out of  5
rating by Keith Gray
"In my opinion Greg Philips is one of the best agents in the area. His group has not only walked us through getting the best policy for our house and auto, but they have stood beside us and helped guide us through a very difficult house fire where we pretty much lost everything. They helped us with everything from hotel accommodations to rental houses to replacing our content. Thanks Greg and team for your support and help!!"
We responded:
"Thank you Keith for your positive feedback of our agency! It makes us happy to know that we did our job the way you should expect of your insurance agency! Unexpected losses can be really hard to handle, and it was our pleasure to be there for you. Our team is always available to assist you with your auto, home and life insurance needs! Thanks again, Gregg"
Profile photo of Aniruddha Bora

Aniruddha Bora

February 15, 2022

4  out of  5
rating by Aniruddha Bora
"Very friendly people and homely environment"
We responded:
"Thank you Aniruddha for your feedback of our agency! It makes us happy when we know we did our job the way you expect and deserve from your insurance agency. Our team is always available to assist you with your auto, home and life insurance needs! Thanks again, Gregg"